Terms & Conditions

Last Updated: 18/11/2025

Welcome to Alankara. By accessing or using www.alankara.lk (the "Site"), you agree to follow the Terms & Conditions below. If you do not agree, stop using the Site immediately.

1. Use of the Site

You may browse and use the Site for personal, non-commercial purposes only. You are not allowed to:

  • Copy, reuse, modify, or distribute content without written permission
  • Use automated tools to scrape or extract data
  • Disrupt the website's functionality
  • Misuse images, product descriptions, or pricing for commercial purposes

We can suspend or block your access at any time if you violate these terms.

2. Product Availability

We make every effort to keep our inventory accurate, but products can sell out quickly. Alankara may cancel an order — even after an Order Confirmation or Shipping Confirmation — if the product is unavailable. You will not be charged penalties for such cancellations.

If an item is on backorder, please contact us for availability timelines.

3. Pricing & Errors

Pricing errors can occur due to system or human mistakes. We reserve the right to:

  • Correct incorrect prices
  • Cancel any order placed with an incorrect price
  • Request return of items shipped under wrong pricing
  • Update prices without notice

We do not negotiate prices.

For questions, contact info@alankara.lk or +94 114 941 989.

4. Payments

By entering your payment details, you authorize Alankara and our payment partners to charge your selected method. You are responsible for providing accurate billing information.

5. Diamond Certificates

Loose diamonds are shipped with their original grading certificates. Failure to return the certificate will result in a replacement fee of USD 150 (or equivalent in LKR).

6. Comparison Purchasing

Buying multiple items with the intention to return all except one is not allowed. This causes unnecessary restocking and affects pricing integrity. If you need help evaluating an item, contact our team — that's what we're here for.

7. Information & Product Details

We aim to provide accurate product information, but slight variations may occur due to:

  • Lighting, photography, screen settings
  • Manufacturing tolerances
  • Carat weight rounding (±0.05ct)
  • Gemstone & pearl measurement variations (±0.25mm)

Total carat weight and grading quality may be stated as minimum or average, depending on the design.

8. Ethical Sourcing

Alankara sources diamonds only from suppliers who follow the Kimberley Process to ensure conflict-free origin.

9. Privacy Policy

Your privacy matters. Please read our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Intellectual Property

All content on the Site — logos, designs, images, text, graphics, and arrangement — belong to Alankara and are protected by copyright and trademark laws.

You may not use the Alankara name, branding, or hidden text/meta-tags without written permission.

11. Third-Party Links & Content

The Site may contain links or content from third parties. We do not control or verify such content and are not responsible for any loss or damage arising from third-party interactions.

12. Reviews, Submissions & User Content

If you submit reviews, comments, or any content on our Site:

  • You grant Alankara a perpetual, royalty-free license to use it
  • You confirm that the content is accurate and owned by you
  • You agree not to post illegal, offensive, infringing, or misleading content

We may remove any content at our discretion.

13. Indemnification

You agree to indemnify Alankara, its staff, and partners against claims, damages, or losses caused by:

  • Your misuse of the Site
  • Your violation of these Terms
  • Your posted content

14. Disclaimer of Warranty

The Site and all content are provided "as is", without any warranties. We do not guarantee that the Site will be error-free, uninterrupted, or free from harmful components.

15. Limitation of Liability

Alankara will not be liable for:

  • Loss of data
  • Loss of profits
  • Indirect or consequential damages
  • Errors, delays, interruptions, or unauthorized access

Your use of the Site is at your own risk.

16. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes must be brought exclusively to the courts of Sri Lanka.

17. Modifications

We may update these Terms & Conditions at any time. Continued use of the Site means you accept the updated terms.

18. Contact

For questions, contact:

Mail :info@alankara.lk

Tel : 011 2 675 630